The role of a business manager in an IT company
One of the most successful business sectors today is the IT field. Though organizationally and in terms of goals, IT business is no different from any other businesses but it is a sector which sees new developments practically every day. Hence a business manager’s role though is almost the same as in any business, in the IT sector; the managers have to be extra cautious and thoughtful. These are some traits that business managers of IT companies should possess.
Flexible: This is one of the most important aspects. They should be able look at things differently and should not be adamant in just thinking on one side. In an IT company, there can be issues that need an all-round approach. They should be open to ideas from all sectors. In IT organizations, most posts are filled by software and hardware engineers or professionals. Hence, if there is any product idea or inputs regarding project management even from a fresher, the manager should be open to listening to it and accepting it if it is good. Thus a business manager for IT Computer should be flexible enough to be open to new and innovative ideas, ready to compromise, ready to let go, ready to accept failure and success equally and also one who knows when to speak and how to listen.
High expectations from self and others: IT industry is constantly evolving and there is a new development almost every hour. A good business manager in the sector will be one who sets high standards not just for the team but for self too. The saying that one needs to aim very high because then there are chances that he may at least hit the ceiling is a fit one for IT industry. It may not be possible to meet the standards set all time but one can surely come near it. Excellence is what pushes IT companies.
A reliable team leader: In the business of information technology, a product or innovation is the result of team work. Hence business managers in IT organizations need to be great team leaders who know how to divide work equally among the members and they should also know how to extract great work from each. They should also be aware of the contributions of each member so that when the company launches a new product, software, no team members are left out.